Refund policy

At Buyetra, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

We accept returns for damaged, defective, or incorrect items within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order confirmation is required

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, personal use, or safety reasons.

Refunds

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5–7 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

• Check your bank account again
• Contact your payment provider or bank, as processing times may vary

Order Cancellation

Orders can only be canceled before they are shipped. Once shipped, cancellations may not be possible.

Shipping Costs

Shipping charges are non-refundable unless the item received was damaged or incorrect.

Contact Us

If you have any questions regarding returns or refunds, contact us at:

Buyetra
Email: support@buyetra.com
Website: https://Buyetra.com